Shipping policy

Shipping Policy

Kit Delivery

All kit prices include shipping within the United Kingdom.

Kits are dispatched to the customer after purchase.

Return of Letters to Ever Sealed

Customers must return completed letters or memory boxes to the designated PO Box address provided after purchase.

Secure Release Delivery

Upon verified proof of death, letters or memory boxes will be dispatched using:

Royal Mail Special Delivery Guaranteed

• Tracked delivery
• Signature required
• Recipient-only delivery
• ID verification may be required

Only the named recipient may receive the item.

Ever Seated is not responsible for failed delivery due to incorrect or outdated recipient information.